Terms of Service

1. The service

Bicep Heart AI turns one uploaded photo into a 7-second, 9:16 MP4 video showing the bicep heart reveal. You choose 720p or 1080p. The service does not accept text prompts; the motion direction is a fixed template. Videos are delivered digitally in your Library. Payments are processed by Waffo Pancake, video generation uses Kling 4.0 through fal.ai, and hosting and storage are provided by Cloudflare.

2. Accounts

You need an account to generate a video. Provide accurate information, keep access to your email secure, and tell us promptly if you believe your account has been compromised. You must be at least 18 years old, or the age of majority in your country, to use the service. You are responsible for activity under your account.

3. Fees, credits and billing

• All credit packs are one-time purchases. There is no subscription and no automatic renewal.
• Current packs in USD: 50 credits for $8.90, 90 credits for $10.90, and 300 credits for $19.90.
• Generation costs 50 credits for 720p and 90 credits for 1080p.
• Credits never expire. They are not cash, cannot be transferred or sold, and cannot be exchanged for money.
• Prices may change. A new price applies only to purchases made after it is posted.
• You authorize Waffo Pancake to charge the payment method you select. Taxes may apply.

4. Refunds, failed generations and cancellation

• All purchases are final except as described in this section.
• If a generation fails or is blocked by a platform safety filter, the reserved credits are returned to your balance automatically. This is a credit return, not a cash refund.
• If your payment is charged but the credits are not delivered, email support@mybicepheart.com with the order identifier. We will investigate and either deliver the credits or arrange a refund through Waffo Pancake.
• We do not provide cash refunds for unused credits, a change of mind, or a video you do not like.
• You can stop using the service at any time and delete your account from the Account page.
• Nothing in these Terms limits mandatory consumer rights that apply in your country.

5. Acceptable use

You must comply with our Acceptable Use Policy, which is part of these Terms. It lists the prohibited categories, the zero-tolerance violations, the photo-source rules, and our enforcement process.

Only upload a photo of yourself or of a person who has given you explicit permission. Do not upload photos of public figures, minors, or content you do not have the rights to use. Do not create or share sexual content, violence or gore, hate speech or harassment, CSAM, deepfakes or impersonation, or copyright or trademark infringement.

Read the Acceptable Use Policy

6. Your photo and generated video

You keep ownership of the photo you upload. You grant us a limited license to store, process, and send the photo to fal.ai and Kling solely to generate your video and deliver it to you.

Subject to these Terms and the Acceptable Use Policy, you may use the generated video for personal and commercial purposes. You are responsible for the photo you upload and for how you use and share the output.

7. AI-generated output

Videos are generated by AI and labeled as AI-generated. They may contain visual or audio artifacts, may not match the photo exactly, and may differ from what you expected.

Do not present an output as authentic footage of a real event, or use it to deceive, defame, harass, or impersonate anyone. We do not guarantee that an output is copyrightable or that it does not resemble existing material.

8. Deepfakes and consent

The service animates the person in the photo without swapping their face. Do not use it to create a face swap, an intimate or sexual scene, fabricated speech, or any other deceptive depiction of a real person. Do not upload public figures or minors. By uploading a photo, you confirm that you have permission to use it.

9. Third-party services

Waffo Pancake processes payments, fal.ai and Kling generate the video, and Cloudflare provides hosting and storage. Their terms and privacy policies apply to their services. We are not responsible for a third party's service or for content on a third-party platform.

10. Disclaimers

The service is provided as is and as available. To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that a generation will produce a particular result. Some jurisdictions do not allow these exclusions, so part of this section may not apply to you.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for a claim arising out of the service is limited to the amount you paid us for the service giving rise to the claim in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

12. Account suspension and termination

We may suspend or terminate your account, remove content, or zero unused credits if you breach these Terms or the Acceptable Use Policy, if required by law, or if needed to protect the service or other people. A zero-tolerance violation in the Acceptable Use Policy results in a permanent ban.

You may delete your account at any time. Deleting your account does not entitle you to a cash refund. Sections that by their nature should survive termination will survive.

13. Changes to these Terms

We may update these Terms. The Last updated date at the top shows when they changed. Continued use after an update means you accept the revised Terms.

14. Contact

Questions about these Terms: email support@mybicepheart.com.